Customer Success & Diagnostics
Context-linked support tickets, workspace annotations, raw crawl diagnostics, and SMTP bounce inspections.
1-Click Diagnostics Tool
Enter a Lead ID or Outreach Message ID to diagnose why an enrichment job failed or an email bounced.
Recent Internal Workspace Notes
Internal CS annotations pinned to customer accounts (invisible to tenants).
No pending high-priority notes in the last 24 hours.